Wednesday, June 6, 2012

Business Travel Sins for Airlines to Repent For - KnowHowTips.com

For many, business travel is an unfortunate necessity filled with aspects that cause anxiety and frustrations. Business people who have not had to travel may find it exciting, but when you?ve gone through the unexpected delays, bad coffee and hectic dashes across a terminal to make a connecting flight then you?ll no doubt become jaded by it all. How can business travel agents know that the airlines would let their clients down; it?s clear that the problem isn?t on an agent level but at the source of it all: the airlines themselves.

Simplify Tariff Structures

First let?s take a look at some ideas that airlines can use to improve their own business travel market and tempt the jaded back into the fold. The first one I can imagine would be to simplify the convoluted and often down-right confusing fare structures that are often involved in business travel insurance and flight tariffs. What could possibly be the reasoning behind the difficult to manage system many airlines already have if not to make the most profit out of business travellers; a show put on to create a feeling of complexity so we don?t mind paying for the privilege to fly. However the airlines haven?t noticed that frustration overcomes gratitude sooner or later and they will be taken to task. If airlines sold tickets like tickets to a concert, with function and desirability as a consideration, then the system would be more transparent and less likely to frustrate.

Stop Code Sharing

Airlines have a very real problem with code shares; again because they know direct business travellers don?t have much of a choice, there?s no reason to apologise for offering a ?privilege? to fly last minute. With code sharing, you may think you?re buying a British Airways business ticket and end up flying on Air Dubai. Not really a problem if you get there, but perhaps you?re trying to fly your favoured brand and get something entirely different. It?s like opening a Twix and finding a Kit-Kat inside; it?s frustrating and entirely pointless but we all know airlines do it for profit.

Free Carry-on Luggage

The final cardinal sin is something of a business travel news item of late; airlines charge you for carry-on luggage only to justify loyalty programs that offer the ?perk? of free carry-on bags. The two airlines that consistently turn profit in the US ironically offer free carry-on bags regardless while airlines put up pointless barriers only to promise to take them down if you?re loyal to their brand. I?m sure many business travellers have noticed this and felt condescended or manipulated; this is only hurting airlines in the long-run but we who rely on business travel are drawing the short stick right away.

Eugene Calvini is a writer and office consultant; with travel from serviced offices Manchester to London and beyond his experiences with business travel have left a sour taste in his mouth.?

Tags: british airways, business travel, business travellers, cause anxiety, connecting flight, fare structures, flight, frustrations, profit, tariff structures, Travel, travel insurance, travel market, unexpected delays, unfortunate necessity

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